introduction

The foregoing usage terms and rules are made under Georgian legislation and constitute the preliminarily formed terms (defined for multi usage purposes), which is defined by restaurant.daratanfoods.ge for its users and under which the relation between restaurant.daratanfoods.ge and its customers is being governed. 

Restaurant.daratanfoods.ge presents the company registered in Georgia, which has the following requisites: title – LLC Daratan Foods”, ID code: 422735179; Legal address: Bagebi, Village Untsa, Adigeni. Physical address: 38a Lubliana Street, Dighomi, Tbilisi, Georgia; Tel.: +995 555626092; Website: www.restaurant.daratanfoods.ge; E-mail: [email protected]

By placing an order and buying the production from the website of restaurant.daratanfoods.ge you agree the foregoing terms. In order to protect the customers` interests, please, carefully read the terms.

In order to use the website, you should sign up by entering your personal data, after what you will be assigned with identified customer`s account and password. Later, you should every single time sign in (undergo an authorization) on the website whenever you have to use your account.

Service offered via the website of restaurant.daratanfoods.ge, in particular the delivery of food product (further referred as “the production”) located on the website via order on the address indicated by you or acquisition of another service under the foregoing usage terms and rules is being performed in return for the money amount published on the website and preliminarily defined.

Daratan Foods reserves the right – at any time change the service terms offered via the website, also the right to make changes into the foregoing usage terms and rules by publicly (and under the forms available for you) announcing the proper information (notification) on the website.

Service Terms

The order will be done via the website;

  • In order to place an order, the customer should sign up on the website and perform an authorization into his / her account;
  • The production adjustment is being done by choosing the particular product listed on the website and putting it into the customer`s basket. The customer is also entitled to indicate whether he / she desires to use the Courier service or he / she will fetch the product from Daratan Foods object (which locates at the following address: 38a Lubliana Street, Dighomi, Tbilisi) himself / herself;
  • Production Courier service is performed in Tbilisi. In case of using the mentioned service, the customer should send a courier service to pick up the production from our indicated address.
  • The customer should adjust the payment manner (cash or non-cash payment manner) under the proper rule;
  • All payment from the site restaurant.daratanfoods.ge, will be by cards, apple pay.
  • In order to completely fulfil the order, the customer should indicate his / her active phone number and fill up the comment`s field, into which the following information should be entered:
  • In order to finish the order the customer should check the box, that he / she agrees the usage terms and rules of restaurant.daratanfoods.ge, after which the ordering process will be finished on the website;
  • Daratan Foods is not responsible for the production order done under any other form or via any other person`s website / service;
  • The amount paid for the order of restaurant.daratanfoods.ge is subject to return and it doesn`t apply to the following: a) in case of Customer Courier fail to deliver the order, while the customer has incorrectly indicated the address or / and other essential data; b) in case of refusal of the order delivered to the customer;
  • The order`s cancellation is possible during of 5 minutes since of its placement.
  • In case of delivery of another production rather than ordered by the representative of restaurant.daratanfoods.ge, the customer is entitled not to receive the order without paying an additional money amount.

Daratan Foods is obliged

  • To receive and fulfil the customer`s order in case of ordered production`s availability in the reserves. The fulfilment of the order should be done during of not less, than 10 – 40 (Ten – Forty) minutes from the order`s placement (the time varies according food type ordered);
  • To protect the customer`s personal data under the rule defined by Georgian legislation;
  • To supply the customer with high-quality product, made by maintaining the sanitary and hygiene standards.

The customer is obliged

  • To supply Restaurant.daratanfoods.ge with precise information (name, surname, address, phone number (preferable WhatsApp number), e-mail address);
  • To pay the production price. Send courier and Receive the ordered production timely and in a good faith.

Payment rule:

  • The prices of production offered on the website covers the taxes stipulated under the Georgian legislation. The production prices don`t cover the delivery service costs.
  • Restaurant.daratanfoods.ge is entitled to change the production prices by changing the relevant product`s prices on the website.
  • The price of production ordered costs will be reflected in customer`s basket in order to finish the order and pay the amount.

The production

  • The production of Daratan Foods meets the standards and requirements defined by Georgian legislation and it (the said production) is made by maintaining hygiene norms.
  • The basic information about the composition / ingredients of Daratan Foods`s production is listed on the website in each production`s description. Besides, it is possible, that every single ingredient not to be described in details. The production might contain the ingredients causing allergy, like Spicy, sea product, etc. Thus the customer should thoroughly introduce with production`s description and given ingredients, thus eliminating the risk of such product`s negative influence, which might be caused from customer`s allergic or / and other types of tendencies. In order to acquire the information regarding the product`s unknown ingredients or / and product`s ingredients doubtful for the customer, (or in case of specific or different needs towards the food from the customer), the least should apply to restaurant.daratanfoods.ge or chat with Daratan Foods on Whatsapp and get any types of information about the mentioned products.

Processing of personal data

  • During the usage of restaurant.daratanfoods.ge`s service by the customer, the data registered on the website is being processed by Daratan Foods in order to fulfil the service (offered on the website) on the basis of customer`s order;
  • The customer`s registration (sign up) and authorization (sign in) on Daratan Food`s website is done on customer`s voluntary beginnings to acquire the services offered on Daratan Foods`s website;
  • Under the rule defined by Georgian legislation, the customer is entitled to receive the information about the processing of personal data by restaurant.daratanfoods.ge, to demand its deletion and implementation of other actions defined by the legislation by sending the letter to restaurant.daratanfoods.ge`s official e-mail ([email protected])

Your privacy

Please read Privacy Policy

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