Terms

INTRODUCTION​

Welcome to Daratan Restaurant, registered as Daratan Foods LLC with Registration No. 422735179 and located at 38a Lubliana Street, Dighomi Massive, Tbilisi, Georgia.

These terms and conditions outline the rules and regulations for the use of Daratan Restaurant’s website, located at https://restaurant.daratanfoods.ge/.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use the Daratan Restaurant website if you do not agree to all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and all Agreements: “Client,” “You,” and “Your” refer to you, the person who logs on to this website and is compliant with the Company’s terms and conditions. “The Company,” “Ourselves,” “We,” “Our,” “Us,” and “DF” refer to our company. “Party,” “Parties,” or “Us” refers to both the client and ourselves.

All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the client most appropriately for the express purpose of meeting the client’s needs in respect of the provision of the company’s stated services, in accordance with and subject to the prevailing law of Georgia. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they are taken as interchangeable and therefore as referring to the same.

COOKIES​

We employ the use of cookies. By accessing Daratan Restaurant, you agree to use cookies under Daratan Restaurant’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

LICENSE

Unless otherwise stated, DF and/or its licensors own the intellectual property rights to all material on the DF website. All intellectual property rights are reserved. You may access this from Daratan Restaurant for your personal use, subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from Daratan Restaurant
  • Sell, rent, or sub-license material from Daratan Restaurant
  • Reproduce, duplicate, or copy material from Daratan Restaurant
  • Redistribute content from Daratan Restaurant

This agreement shall begin upon access to our website or any of our services.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Daratan Restaurant does not filter, edit, publish, or review comments before their presence on the website. Comments do not reflect the views and opinions of Daratan Restaurant, its agents and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Daratan Restaurant shall not be liable for the Comments or for any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Daratan Restaurant reserves the right to monitor all comments and to remove any comments that can be considered inappropriate, offensive, or cause a breach of these terms and conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation, copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libellous, offensive, indecent or otherwise unlawful material, which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Daratan Restaurant a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce, and edit any of your comments in any and all forms, formats, or media.

HYPERLINKING TO OUR CONTENT​

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our website in the same manner as they hyperlink to the websites of other listed businesses.
  • System-wide accredited businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups, which may not hyperlink to our website.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavourably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates for the absence of Daratan Foods; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Daratan’s Restaurant. Please include your name, your organization name, and contact information, as well as the URL of your site, a list of any URLs from which you intend to link to our website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our website being linked to makes sense within the context and format of the content on the linking party’s site.

No use of Daratan Restaurant’s logo or other artwork will be allowed for linking without a trademark license agreement.

CONTENT LIABILITY​

We will not be held responsible for any content that appears on your website. You agree to protect and defend us against all claims that are rising on your website. No link(s) should appear on any website that may be interpreted as libelous, obscene, or criminal, or that infringes, otherwise violates, or advocates the infringement or other violation of any third-party rights.

YOUR PRIVACY​

Please read Privacy Policy

RESERVATION OF RIGHTS​

We reserve the right to request that you remove all links or any particular link to our Website. You approve of immediately removing all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

REMOVAL OF LINKS FROM OUR WEBSITE

If you find any link on our website that is offensive for any reason, you are free to contact us and inform us at any moment. We will consider requests to remove links, but we are not obligated to do so or to respond to you directly.

We do not ensure that the information on this website is correct; we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

DISCLAIMER​

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website.

Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature

REFUND AND RETURN POLICY​

(WALK-IN, ON LINE ORDERING AND CALL IN CUSTOMER)

To provide the best customer satisfaction, we provide the following solutions, highlighted below: Feel free to contact us if you have any questions regarding the Return & Refund Policy by email at the restaurant. For an immediate response, please call the restaurant. The preparation of your order can begin immediately after your order has been confirmed. We cannot accept cancellations once your order has been confirmed with the restaurant.

 

FOOD ORDER ERRORS

If you receive food that is different from your receipt of purchase, we sincerely apologize. Please call us as soon as you notice that there was an error with your order. You may come to pick up the correct food items.

  • For credit card payments, you will be refunded the sales price amount associated with the error and recharged for the new item price.
  • For cash payments, you will be asked to pay the difference in the balance if the new food has a greater value than the food received in error. In some cases, we may offer you a store credit.

Your order will be a priority if you come to pick it up. In all cases, please return the food order in the original container to us.

 

FOOD ORDER INCOMPLETE

On the rare occasion that you do not receive food that is on your receipt, we will make it up to you. Please call us as soon as possible as you notice the food items are not received in your order. You may cancel the missed food before we prepare it without any question, and we will refund the amount to a credit card or we refund you with a Gift Card.

Please note: we do provide courtesy items such as disposable silverware. As per request, all other condiments will be provided. If we mistakenly omit a free courtesy item, you are welcome to let us know so we may address the issue with our staff,

However, we cannot provide discounts, refunds, or store credit.

 

FOOD DISSATISFACTION

We cook our food fresh to order with only the finest and freshest ingredients. We take great care and pride in all of the dishes we make. Refunds and/or replacement food are available upon request for orders in which the food is wrong, omitted, or in other similar circumstances. Refunds are not typically provided for food that a guest simply does not like.

 

CANCEL ORDER

Sorry, we cannot cancel, refund, or give credit if you change your mind or mistakenly order an item after the order is prepared. We cannot provide any refund or credit for non-food items or beverages.

 

– Order Cancelled Pickup Partner

Your delivery pickup partner may be unable to find or reach you. When they arrive at your delivery address, they’re prompted to contact you so it’s a good idea to keep your phone nearby when you are expecting the food to arrive. If a delivery partner made a reasonable effort to contact you after arriving at your requested location, you may not be eligible for a refund.

 

COMPLIMENTARY FOOD

Sorry, we cannot provide a refund or cash value for any complimentary food.

As a private business, it is the right of the restaurant to deny or refuse service to any customer for any reason. If a customer abuses any of the return & refund policies, we will not be able to conduct future business with the customer.

 

*PLEASE NOTE: We strive to prepare and package our pick-up items to preserve the high quality of the food. Keep in mind the temperature and consistency of some items may vary slightly after being packaged.

* If 25% or more of the food has been consumed or removed, we cannot issue any discount, refund or credit. If the food has been discarded, repackaged or tampered with and we cannot verify its origin or issue, we cannot issue any discount, refund or credit. Also, we will only prepare a second food order in all situations. We will not prepare a third-order replacement